Frequently
Asked Questions

1. How does GET work?

GET uses state-of-the-art science and technology to automate the completion of groundwater studies.


2. How does GET acquire my data and information?

The GET team completes an evaluation of all available data for your water management area.


3. What is the engine in GET?

GET uses the U.S. Geological Survey (USGS) groundwater modeling software MODFLOW, an open-source code developed by scientists for this purpose.


4. I’ve heard of MODFLOW, but I don’t think a version is available for my area. Can I still use GET?

Yes! We can utilize the best data and science to provide you with a custom platform for water management evaluations.


5. We did a study 5-10 years ago, is that information too old?

Not at all! While it never hurts to have the most current and up-to-date information, older studies and information are still perfectly valid if that is the best available data.


6. How would I interact with GET?

There are many options for interacting with GET. From simple point-and-click and web-based data entry to uploading spreadsheets or geographic information system (GIS) files, we can provide the best user experience based on your needs.


7. What does GET’s cloud-based feature mean?

Cloud-based means the hardware and software that GET uses are hosted in a central data center. This feature eliminates the need for you to maintain the hardware and software yourself, but more importantly, it means the information from your GET evaluations can be easily retrieved from your custom platform whenever and wherever you need it.


8. I thought these types of evaluations required reviews by experts; how can GET do this automatically?

When experts conduct water management evaluations, they typically use tried-and-true formulas and methodologies that have been well understood for many years. The software engineering that went into GET allows these typical evaluations to be automated, providing results more quickly and eliminating the potential for human error. However, there are certainly situations and conditions that warrant the involvement of a trained expert. The GET team is happy to provide that service or to work with your local expert to ensure a proper evaluation occurs.


9. How much does GET cost?

The cost of GET is also customized to the user’s needs and situation. A member of the GET team would be happy to provide examples and discuss your needs with you at any time.


10. How do I access GET?

GET is accessed through the Login page at https://getportal.olsson.com/Account/Login. When you become a GET user you will receive an email with a temporary password that you can reset.


11. Can we have multiple GET users in our organization?

Yes, we can provide for multiple users within the same user account. A standard user will only have access to their evaluations, and a customer administrator user can view all evaluations within a user account.


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